ET- COMPLETE BOOKINGS CORRECTLY

19/05/2017
 

Dear Colleagues ,

Greetings!!

In order to give a seamless customer service to our esteemed customers we need to start the process from complete booking ,which is making sure all the below information’s are captured at the time of reservation and ticketing so as to make our client’s travel hustle free ,

Hence I would like to remind all of you to ensure the following info is inserted at time of reservations, me and my colleague will be checking the advance loads and will send you a reminder to capture same .

1.   FULL CORRECT NAMES AS IN PASSPORT

2.   EMAIL ADDRESS (ES)

3.   MOBILE CONTACT NUMBER (S) - PLEASE INCLUDE THE COUNTRY CODE ALWAYS

4.   SEAT ALLOCATION

5.   SPECIAL MEAL PREFERENCES

6.   PASSPORT INFORMATION

7.   FREQUENT FLYER NUMBER (SHEBA MILES OR STAR ALLIANCE FREQUENT FLYER NUMBER)

 

We thank you all for your cooperation ,

 

 

With regards

Dagmawi Dechasa Kefene

Traffic and Sales Manager Ndola 

Ethiopian Airlines,

Tel: +260954081996, Cell: , Fax:

DagmawiD@ethiopianairlines.comwww.ethiopianairlines.com


 

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