Voyagers®' terms & conditions

More important information about Voyagers®' terms & conditions here ...


  • All fares are subject to availability and currency fluctuation
  • All prices are correct at time of publication
  • Fares are not guaranteed until ticketed
  • Conditions and cancellation penalties may apply
  • All tickets are NON-TRANSFERABLE
  • Ensure you have personally checked your passport validity and visa requirements
  • In order to comply with the Airline policies, we now need a copy of your passport for correct details. Please provide us with this information as soon as possible so we can secure correct details for your flights. We will not be accountable for any wrong names given as airlines reserve the right to deny boarding if the names are not as per the passengers passport entry.
  • UNABRIDGED BIRTH CERTIFICATES for Children travelling via and to South Africa: The New Immigration Regulation of South Africa, dictates that from 01 June 2015 children under 18 years require UNABRIDGED BIRTH CERTIFICATES, along with their passports, when travelling to, from or through South Africa. Should you be travelling with or making a reservation for children, please ensure that you apply for these certificates timeously.
  • Yellow Fever Certificates are no longer required if traveling through South Africa and Zambia, however please ensure you have Yellow Fever certificates for Zanzibar, Tanzania, China and any other Countries that have this requirement. Please always check the health regulations of the countries you are travelling through and to.

CANCELLATION / CHANGE PENALTIES - HOTELS BOOKINGS


  • Once bookings have been confirmed, any changes or cancellations to the booking may result in penalty charges being incurred. Please advise if you would like further clarification of the full charges.
  • Any bookings cancelled between 0-10 days of travel, 100% cancellation fee may be charged by the supplier.
Voyagers® industry awards
suppliertitle of award
SA AirlinkTop 5 regional agent from 2011 consecutively
Air MalawiTop Agent for 2011
Cathay PacificTop 10 Award 2011/2012
Ethiopian AirlinesValued Agent from 2011 consecutively
Kenya AirwaysMsafiri Award
Kenya AirwaysTop Award from 2011 consecutively
KLM Royal Dutch AirlinesTop Agent Award 2011/2012
South African AirwaysTop Award consecutively
Zambia Tourism AwardsTop Travel Agency in Zambia
South African Airways Tourism AwardFor outstanding performance in the promotion of SAA and tourism in South Africa for Southern Africa and The Indian Ocean Area 2011/2012
Barclays BankBest Travel Agents Award 2014
Air NamibiaTop Agents Award 2013/ 2014
Delta AirlinesTop Agents Award 2013
SA ExpressTop Agents Award 2013
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